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This policy governs the cancellation of any Order for any Service placed by you as the user of the 'www.sketchboat.com' web portal ("Site")(domain name– www.sketchboat.com) ("Cancellation Policy") while hiring a Professional. It is hereby clarified that the Site Owner shall have the right to cancel an Order placed by the User in accordance with the terms specified below.
Any reference to "you" or "User" or "User's" in this Cancellation Policy, means you the User of the Site, requesting the service displayed by Sketchboat Private Limited (hereinafter referred to as "the Site Owner" "we" "us" or "our") solely for personal use and/or accessing and using the Site ("Services") in the manner as set out in the terms and conditions available at ("Terms and Conditions"). Each capitalized term not defined but used in this Cancellation Policy shall have the same meaning as ascribed to such term in the Terms and Conditions
Please note that there may be certain orders, made by you for any of the Services displayed on the Site, which the Company may be unable to accept. We reserve the right, at our sole discretion, to refuse or cancel any Order for any reason. This Cancellation Policy identifies and sets out some situations that may result in you cancelling any order placed with the Site Owner.
Accordingly, an Order for the identified Service(s) may be cancelled by the Site Owner on occurrence of the following circumstances:
We may also require additional verification or information before accepting any Order placed by you. We will contact you on the details provided by you during your registration on the Site, subject to the Terms and Conditions, if all or any portion of your Order is cancelled or if additional information is required by us to accept your Order.
In case of requests for Order cancellations, we reserve the right to accept or reject requests for Order cancellations for any reason. As part of usual business practice, if we receive a cancellation request by you in accordance with the cancellation terms specified below, the Site Owner shall cancel the Order and we shall issue a credit note in relation to the Fee paid by you, however, it is clarified that you shall be liable to pay cancellation fee in the manner detailed below.
The time at which any Order is made by you for any of the Product (s) shall be recorded by the Site Owner at its sole discretion and such time shall not be disputed by you.
The User agrees not to dispute the decision made by the Site Owner in relation to the determination of the applicable Cancellation Fee and accept the Site Owner's decision made in response to any cancellation request made by the User.
In case you want to cancel an Order please send a written request at the following email address – contact@sketchboat.com
Any dispute regarding a cancellation request will be governed by this Cancellation Policy and by the laws of India and courts of Tezpur, Assam shall have exclusive jurisdiction.
